We process personal data only in strict compliance with the Data Protection Act 1998 (‘the Act’) and associated legislation. By using our Websites, you consent and agree that we may retain your personal information, however it is supplied by you, and store and process it in accordance with this policy.
1. Information Automatically Logged
We use your IP address to help diagnose problems with our server and to administer and monitor use of the Websites.
Using cookies helps us improve our Websites and deliver a more personalised service, such as remembering your password so you don’t have to re-enter it each time you visit. The cookies we use also help us compile statistical reports on website activity which, in turn, improve our service.
Your continuing use of the Websites means that you consent to Grandmaster Video using cookies. If you would rather that we did not collect data in this way you can choose to accept or reject cookies in your browser’s privacy settings. Information on deleting or controlling cookies is available at www.AboutCookies.org
Please note that deleting our cookies or disabling future cookies may mean you are unable to access certain areas or features of our sites.
2.2 Cookies used on the Websites
During your visit to the Websites, three types of cookies will be used:
Strictly Necessary cookies
These types of cookies are essential for you use the features of the Websites, such as accessing secure areas. This type of cookie does not gather information about you or remember where you have been on the Internet.
No consent is required for this type of cookie.
Performance or Analytics cookies
These cookies collect anonymous information about how you use the Websites. For example, they help us see what pages are visited most often and if users are getting error messages from our pages. These cookies also enable us to measure the number of users visiting the Websites, helping us to monitor activity and improve our service.
Because they only collect data anonymously, these cookies do not identify a user. Your continued use of the Websites means you consent to us placing these types of cookies on your device.
These are the cookies that allow us to remember choices you make on the Websites. For example, your login details and which newsletters you have signed up to. Remembering this information is aimed at improving your user experience. These cookies cannot track your browsing activity on other websites, and the information collected is anonymised.
By using the Websites you are agreeing that we can place this type of cookie on your device.
2.3 Managing cookies
If you do not want us to collect any of this data, please change your browser settings to prevent cookies. Get detailed instructions on how to do this on aboutcookies.org:
- Control cookies
- Delete cookies
3. Personal information
Some services offered on the Websites require you to enter personal contact information.
We may also ask you for other information when you contact us or report a problem with our Websites. We may keep a record of any communication that you have with us.
3.1 Information entered at registration
When you register with Grandmaster Video we ask you to enter contact details. We may use the information you submit to the site to contact you about developments with either site or Grandmaster Video Directory.
In addition, if you opt in, we may use this information to send you promotional material from some of our partners. These emails will always come from Grandmaster Video. We will not pass your details on to third parties.
You can opt out of receiving this information at any stage.
3.2 Newsletter signups
Grandmaster Video offers the opportunity to sign up for a range of newsletters. Contact information entered when subscribing will be used to send you your selected newsletter.
The information provided will not be passed on to any third party. If you sign up for any of our newsletters and subsequently change your mind, you may opt out at any time or unsubscribe using the link at the bottom of all newsletters you receive from us.
3.3 Information entered through a survey
Contact information asked for as part of any Grandmaster Video online survey may be used to get in touch with you about the survey.
This information may also be used to inform future promotional strategies.
3.4. Information entered for competitions
From time to time we may run competitions on our Websites. As part of these competitions, we ask you to provide contact information.
This contact information may also be used by us to email you about Grandmaster Video activities, or activities of our partners. These emails will always come from Grandmaster Video, we will not share your information with third parties. You may opt-out of receiving mailings at any time.
Our Websites work on an ‘opt-in’ basis whereby we do not send you any promotional/marketing information from our partners or from us unless you ‘opt-in’ when entering your contact details.
If you are receiving communications from us that you do not want, you can opt out at any time:
- Contact us at http://grandmastervideo.com/about-us/
- Login and click on ‘My Account’ in the footer of the website to change your preferences
- Unsubscribe from newsletters using the link at the bottom of every ecommunication you receive from us.
5. External Links
Our Websites contains links to other sites. We are not responsible for the privacy practices or the content of such websites.
The Websites have security measures in place to protect the loss, misuse, and alteration of information under our control. They are firewall-protected, and servers are stored in a protected room.
Although we do our best to protect your personal data, given the nature of the transmission of information via the Internet, we cannot guarantee the security of your data during transmission to or from our Websites. Any such transmission is at your own risk.
7. Data Quality/Access
Grandmaster Video give you the ability to change and modify information previously provided. To do this, please amend your preferences in ‘Account Details’ once logged in.
8. Access to Information
The Data Protection Act gives you the right to access personal information held about you. Your right of access can be exercised in accordance with the Act.
Any access request may be subject to a fee of up to £10 to meet our costs in providing you with details of the information we hold about you.
10. Contacting us